2) My item is faulty. What do I do?

Sorry to hear that your item has developed a fault.

In the first instance, please contact our Worldwide Exclusive Distributor - R H Hall - who will be able to advise next steps. If you purchased the item through the R H Hall Approved Dealer Network, you can also contact your dealer.

You can contact R H Hall using our Contact Us form, or via their website by clicking here.

Please have to hand the Manufacturer, Model Number, Date Purchased and Serial Number of the faulty item, along with the details of the fault.

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